The City of North Augusta bills residential and commercial customers on a monthly basis. The utility bill includes charges for water, sewer, sanitation, recycling and outside city fire protection, if applicable. 

Pay Utility Bills Online - Now Available!

You now have the option of paying your utility bills online. It's very simple and, best of all, it's totally free! Simply click here to follow the link to our online payment processing. You'll need your account number, your complete name as shown on the bill and your debit or credit card number and expiration date.

Pay Utility Bills Automatically

Save time and money by paying your utility bills automatically. You can authorize an automatic payment from your checking account for the amount of your monthly bill.

Simply sign an authorization card and submit it with a voided check or deposit slip to the Finance Department, 400 East Buena Vista Avenue.

You will continue to receive a statement each month ten days prior to the due date and you can call with any questions before your bank processes the transaction. Download your Authorization Form for automatic payments here or request one via snail mail from the Finance Department by calling 441-4212.

Pre-Arranged Payment Policies

• The City of North Augusta offers this service free of charge to permanent residents.
• The Electronic Funds Transfer System requires pre-notification of all new accounts. Authorizations must be in our office four weeks prior to the bill being drafted.
• Within ten days before your account is charged, you will receive an itemized bill. The draft amount is shown on your monthly bank statement.
• A service fee of $15.00 will be charged on drafts returned for any reason. Such return also constitutes non-payment, and late charges may also be imposed, service disconnected, and/or termination of this agreement for pre-arranged payments.
• The city does not accept any responsibility for disputes between the customer and/or bank concerning financial matters.

New Utility Service

Deposits for new utility services are $25 on owner occupied residential dwellings and $75 on rental residential dwellings. Deposits on multi-family units (apartments) are $50.

Commercial deposits vary according to the size of the connection. The deposit for 3/4" and 1" meters is $100; for 1 1/2" meters is $150 and for 2" or larger meters is $250.

Persons requesting service should bring the correct fee along with a valid driver's license or picture identification to the first floor of the Municipal Building, 400 East Buena Vista Avenue.

For questions, please call Christine James, Customer Service Representative, at 803-441-4219.

Water Charges

Water charges vary according to the size of the water tap (meter), the amount of water used and whether the customer resides inside or outside of the city limits. The average monthly charge for a single family home in the North Augusta city limits is $12.91, based on an average consumption of 6,100 gallons.

Sewer Charges

The City of North Augusta uses a system for calculating sewer service charges known as the "Winter Base Sewer Rate System". This system uses three months of water usage to calculate sewer charges for the remaining nine months of the year. While these three months may vary depending on when your water meter is read, they are generally the three individual months reflected in the water meter readings of: December 10 through January 9; January 10 through February 9; and February 10 through March 9.

The customer is billed a sewer service charge based on actual consumption during each of the three winter base months. The consumption for three months is then averaged. The sewer rate is applied to this average, and the customer's sewer service charge then remains the same for each of the next nine months until the winter base cycle starts again. Customers new to the system with no winter base history are charged an amount equal to the average of all customers.

The average monthly sewer charge for a single family home in the North Augusta city limits is $23.46, based on an average use of 6,100 gallons. 

Sanitation Fees

The city provides sanitation service which includes garbage collection, trash collection, animal control, health services and street sweeping. A Roll Cart container is provided to each residential customer at the following rates:

Inside City Limits, per month: $15.00 
Outside City Limits, per month: $22.50 

For each additional roll cart provided by the city, there is an additional charge of 25%.

Recycling Service Fees

North Augusta utilizes a Blue Bag system for recycling. Recycling services are provided at a charge of $2.25 per month.