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 City Business Hours: Monday - Friday 8:30a.m. - 5:00p.m.

Water Distribution

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Contact Information

Ryan Metts
Superintendent of Utility Operations


61 Clay Pit Road
North Augusta, SC 29841

Normal Business Hours

Monday - Friday  8:00 a.m. - 5:00 p.m.

Utility Emergencies (After Normal Business Hours, Weekends & Holidays)


Water Distribution System

The Water Distribution System distributes water from the treatment plant to the consumer through a network of pipes, valves, meters, pumps and storage tanks. In 2017, over 1.2 billion gallons of drinking water was distributed to approximately 27,840 residential, commercial and industrial customers through 12,335 service connections.

Water Service

To report a suspected water main leak or interruption of service not indicated on the map, customers should contact a service representative by calling one of the phone numbers provided below.

Click on the map below to access current water service outages. 


Documents and Publications

Temporary Construction Meter Application

Water Construction Detail Drawings

Water Construction Specifications

Water Service Rates

Water System Flow Test Application

Water Utility Tap and Meter Application