Utility Billing

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Christie Hendrix
Utility Billing Coordinator
803-441-4212
Email

Karolina Viquez
Customer Service Representative
803-441-4219
Email


The City of North Augusta bills residential and commercial utility customers on a monthly basis. The utility bill includes charges for water, sewer, sanitation, recycling, stormwater, custom streetlights and outside City fire protection, if applicable.

Requirement to Establish New Service

Persons requesting service should bring the correct fee along with a valid driver's license or picture identification and social security card as well as lease agreement or proof of ownership for address verification.

Service Activation Fee

A service activation fee of $25 is charged to all residential or business customers establishing new service or relocating within our service district.

Deposits for New Service

Deposits for new utility services are $25 on owner occupied residential dwellings and $75 on rental residential dwellings. Deposits on multi-family complexes where the units are master-metered are $50 per unit.

Commercial deposits vary according to the size of the connection. The deposit for 3/4" and 1" meters is $100; for 1 1/2" meters is $150 and for 2" or larger meters is $250.

New or transfer of service are available Monday - Friday from 8:30 a.m. - 4:30 p.m.