Residential Service

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Customer Service

Public Services Secretary
Donna Lester

Superintendent of Sanitation
Jason Sikes

Business Hours
Monday – Friday
8:00 a.m. – 5:00 p.m.

Collection Service

Residential service is provided once per week for collection and disposal of household garbage, bulk waste, yard waste, and recyclable materials. Residential customers are provided a 96 gallon roll cart for disposal of household garbage and blue recycling bags.

Collection Day

Roll carts should be placed at the curbside in front of the residence no sooner than 7:00 p.m. the day before collection and no later than 7:00 a.m. the day of collection. Roll carts must be removed from curbside by 7:00 p.m. the same day of collection.

Curbside Collection

The City uses automated collection vehicles equipped with mechanical arms designed to lift and empty roll carts. Roll carts should be placed with the front of the cart facing the street within two (2) feet of the edge of the curb or pavement and at least five (5) feet away from obstructions such as fences, mailboxes, power poles and shrubs. The roll cart should never be placed in the road or sidewalk where traffic may be blocked. 

Roll Carts

Only household garbage and recyclables are permitted in roll carts. Roll carts that contain building material, electronics, household hazardous waste, or yard debris will not be emptied. Personal cans or garbage placed outside roll carts will not be collected. Please close the lid to roll carts after use! Overflowing garbage causes unnecessary litter in our community. 

Missed Collection

If your roll cart was not emptied on your regular scheduled collection day, please call 803-441-4240 or Email.

Disability Assistance

City staff provides assistance with the curbside placement of roll carts free of charge for customers who are medically incapable. For this service an application is required and can be viewed by visiting Disability Assistance Form or if you need further information please Email or call 803-441-4240.