Water Distribution

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Customer Service

Public Services Secretary
Donna Lester

Superintendent of Utility Operations
Ryan Metts

The Water Distribution Division is responsible for the installation, maintenance, inspection, and repair of approximately 196 miles of pipes, 10,690 meters, 1,673 valves and 1,003 fire hydrants. The division is committed to protecting the Water Distribution system that supplies the City’s drinking water.

Emergency Service

Monday – Friday 8:00 a.m. – 5:00 p.m.

After 5:00 p.m. Weekdays, Weekends & Holidays

Examples of Utility Emergencies:

  • No Water Service
  • Water Main Leak
  • Leak at the Meter
Water System
Boil Water Notices

Underground Pipe Locate Service Center Pic.Safe digging is everyone’s responsibility. Notifying SC 811 of your planned excavation can help prevent damages that can result in fines, utility service interruption and physical injury.