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  • Administration

    • How can I obtain a copy of an ordinance or resolution?

    • How do I obtain council agendas and meetings?

    • How do I submit a public records request?

    • When does the City Council meet?

  • After Hours Utility Emergency Information

    • Who do I call to report a wastewater backup?

  • Community Information

    • How do I contact a city/county department?

    • How do I find out who my state senator and/or state representative is?

    • What are government office hours?

    • Where can I obtain a birth certificate, death certificate, or marriage certificate?

    • Where do I register to vote or obtain an absentee ballot?

  • Engineering and Public Works

    • Am I still charged even if it does not rain for a long time?

    • Hasn't the city always had storm drains?

    • How can I get a building permit?

    • How can I report damage to property from a pothole or city equipment?

    • How do I acquire a stormwater permit?

    • How do I report street light or signal outages?

    • I have some paint/thinners/chemicals/ at home that need to be disposed of. Where can I take these?

    • I live on a hill and have no drainage problems, why should I have to pay?

    • If I am renting a home or leasing space for my business, do I pay the stormwater fee or does the owner?

    • Is there a difference between a Sewer Drain and a Storm Drain?

    • There are construction people on my street, what are they doing?

    • What Are the Effects of Stormwater Pollution?

    • What can a resident do when they notice a stormwater impact?

    • What if I miss the Household Hazardous Waste Disposal Event and I have paint?

    • What is a catch basin?

    • What is impervious surface?

    • What is stormwater pollution?

    • What is the City of North Augusta doing to help prevent stormwater pollution?

    • What is the frequency in which catch basins and storm drains get cleaned out?

    • What kind of pollutants are found in the storm drain system?

    • Who do I contact about blocked roads and/or trees downed in the roadway?

    • Who do I contact about getting street or sidewalk repairs done?

    • Why a fixed rate for household properties?

    • Why are churches and other tax-exempts required to pay?

    • Why doesn't the city install filters or screens in front of catch basins?

    • Why is sediment considered a pollutant?

    • Will my street be repaved soon?

  • Finance

    • Do you accept payments via the internet?

    • I lost my business license. Can I get another copy?

    • My business has moved to a new location, what do I need to do?

    • What is North Augusta’s current sales tax rate?

    • What is North Augusta’s total General Fund budget?

    • What is the City of North Augusta’s total budget?

    • What is the due date for renewing a Business License?

    • When is my monthly water/sewer utility bill due?

    • When will city property tax bills be mailed?

    • Where can I find out which businesses have a city business license?

    • Where can I get a copy of City of North Augusta’s budget?

    • Where can I get a copy of the City of North Augusta Comprehensive Annual Financial Report?

    • Where do I get a business license?

    • Where do I pay my City property taxes?

    • Where do I pay my utility bill?

    • Who are the City’s financial partners?

    • Who do I contact about an issue with my water/sewer bill?

    • Who pays City corporate tax?

    • Whom do I contact concerning my vehicle car tax (car tags)?

  • Human Resources

    • How are employment applications assessed?

    • If I need accommodation in the interview or testing process, how do I request one?

    • What are the different ways I can submit an employment application?

    • What positions are available?

  • Parks, Recreation, & Tourism

    • How do I obtain an Activities Center membership?

    • How do I reserve a city facility?

  • Planning and Development

    • Are the Board of Zoning Appeals meetings open to the public?

    • Do I need a permit to build a wall or fence?

    • My neighbor’s house is an eyesore and/or is rundown (cracking paint, broken windows, etc.) What should I do?

    • What can I build on my property?

    • What is the parking requirement for my business?

    • What is the Planning Commission?

    • What is the zoning of my property?

    • When would I contact the Planning Division?

    • Who do I call with questions about neighborhood zoning?

  • Public Safety

    • At what hour can I complain about a loud party or noise?

    • How can I file a police report?

    • How can I pay a fine?

    • How can I purchase a copy of my police report?

    • How can I report an abandoned or illegally parked car?

    • How do I contact my City Fire Department?

    • How do I dispute a parking ticket?

    • How do I file a complaint/commend an employee for exceptional service?

    • How do I report parking complaints on city streets and/or private property?

    • I lost my parking ticket, what do I do?

    • Should I call the police if I see something suspicious or unusual in my neighborhood?

    • What can I do about loud streets or boom cars?

    • Where do I report a noise violation?

    • Who can remove a dead animal from the road?

    • Who do I call about police-related non-emergencies?

  • Public Services

    • My garbage was not picked up today, who do I call?

    • My neighbor has trash all over his/her yard. Who do I call?

    • My roll cart is missing, who do I call?

    • What is recyclable?

    • What is the garbage and recycling pickup schedule?

    • Where should I place my blue bags for pickup?

    • Who do I call to request more blue bags?

  • Water Service

    • I need assistance after business hours. Who do I call?

    • I’m worried about the quality of my tap water. Should I be filtering it or drinking bottled water?

    • Who do I call to have my water service reactivated due to delinquent account?

    • Who do I call to report a water leak?

    • Why is my water discolored?