Please visit the “About Us” tab located on our website homepage and click on “Municipal Code,” or for a direct link please visit: North Augusta Municipal Codes
There you will have access to the City’s codified ordinances. For further information and questions please call Sharon Lamar, City Clerk, at (803) 441-4202.
Council agendas and meetings can be obtained by visiting our “Documents Central” page located under the “Online Services” tab on the website homepage. Once there, click on the tab labeled “City Clerk.” There you will find council agendas, council minutes, and public hearing notices. To access council agendas, council minutes, and public hearing notices, please click here: http://www.northaugusta.net/online-services/document-central/-folder-15. To access our “Documents Central” page, please click here: http://www.northaugusta.net/online-services/document-central. All meetings are posted under “About Us,” “City Council Meetings,” or refer to our “Event Calendar” for meeting times, dates, and locations. To access our “Event Calendar” page, please click here: http://www.northaugusta.net/online-services/event-calendar
Individuals filing Freedom of Information Requests are asked to submit a letter to Sharon Lamar, City Clerk of North Augusta. All requests are to be dated and signed. Requests may be faxed at 803.441.4203; mailed to the City of North Augusta, Attention Sharon Lamar, City Clerk, P. O. Box 6400, North Augusta, SC 29861; or hand delivered. Hand delivered requests should be left in the Office of the City Clerk located on the 3rd floor of the Municipal Center, located at 100 Georgia Avenue, North Augusta, South Carolina.
Please include the following information in your request:
1) That the request is submitted under the South Carolina Freedom of Information Act
2) Name of the person submitting the request
3) Address of the person submitting the request
4) Email of the person submitting the request
5) Daytime phone number of the person submitting the request
6) Specific information being requested
City Council meetings are held the first and third Monday of the month at 7:00 p.m. in the Council Chambers on the third floor of the Municipal Center, located at 100 Georgia Avenue, North Augusta, South Carolina. City Council study session meetings are held on the third floor Council Conference room or the Council Chambers depending on number of seats required for the meeting. Study session meetings begin at 6:00 pm and are posted on the website and bulletin boards when scheduled. For further information please visit: City Calendar.
After Hours Utility Emergency Information
Wastewater Backups may be reported during normal business hours to 803-441-4240. For all After Hours Utility Emergencies, please call 803-599-3118 to speak with a Utility Technician.
To contact a city department, please visit the “About Us” tab located on our website homepage. Then, click on the “Contact Us” tab where you will find a listing of all our departments accompanied by contact numbers. To contact a county department, please call (803) 642-1500.
Please visit the South Carolina Legislature Online at: http://www.scstatehouse.gov/legislatorssearch.php
City business hours are: Monday-Friday 8:30A.M. – 5:00P.M. Saturday-Sunday Closed.
To obtain a birth certificate, death certificate, or marriage certificate, please visit: SCDHEC Vital Records
South Carolina residents can register to vote in a variety of ways:
- In person through your county board of registration or the Department of Motor Vehicles (DMV).
- Online through the South Carolina Election Commission's online registration portal.
- By mail.
- By fax.
- By e-mail.
To register in person, head to your local county board of registration or DMV office and request a voter registration form. You can also download and complete the South Carolina Voter Registration Mail Application prior to your visit, and bring it with you.
You can register online through the SC State Election Commission's online portal. Note that you must have a South Carolina driver's license or ID card to qualify for online registration
To register by mail, complete the South Carolina Voter Registration Mail Application and either mail it, fax it, or send it as an e-mail attachment to your local county board of registration.
Please keep in mind that in order to vote in a particular South Carolina election, you must register at least 30 days prior to it.
For questions about voting or elections in general, call the State Election Commission at (803) 734-9060. For local questions, please call (803) 642-2030.
Engineering and Public Works
Yes. The pollution potential is actually much greater when it has not rained in a long time because pollutants can build up on all impervious surfaces. In any storm, the initial runoff, or first flush, is the most contaminated. Contrary to what some people believe, stormwater charges are not based upon rainfall. Costs are incurred to reduce pollution. Rainwater is simply the carrier that transports the pollutants to open waterways.
Nothing has changed at my home or business so why am I being charged now when I wasn't several years ago? Yes, the city has had storm drains for a long time. However, the federal regulations that require a comprehensive stormwater quality management program are new. The utility fee enables the city to meet its responsibilities to manage the storm drain system more closely, study the contents of stormwater, seek out and eliminate illicit connections and illegal dumping, enforce codes more strictly, educate citizens, and construct storm drainage improvements throughout the city.
Please call the Building Standards Department at (803) 441-4223 or (803) 441-4227 to obtain permit or additional information.
Report damage from a pothole to David Caddell at email@example.com or call (803) 441-4295. If the incident occurred on a “city” street, it will be investigated to determine what, if any, liability the City has for the damage. If the incident occurred on a “state” street, you will be referred to the South Carolina Department of Transportation (SCDOT).
To report damage from city equipment, you must submit an incident report to the City of North Augusta Public Safety Department, located at 444 East Buena Vista Avenue, North Augusta, South Carolina.
As a component of the development process and the Stormwater Management Program, any public or private, industrial, commercial, or residential subdivision project that will be engaging in any land disturbing activity in the city is required to submit documentation to acquire a land disturbance (stormwater) permit from the city and also a second permit from the state, the National Pollutant Discharge Elimination System (NPDES) General Permit for Construction (SCR10000). Both permits can be acquired by submitting one application to the North Augusta Stormwater Management Department. Please call Tanya Strickland at (803) 441-4246 for more information please visit: Stormwater Management Construction Page
Please call SCE&G and report the outage at 1-800-251-7234. You will follow a set of prompts pertaining to your specific issue. Please note that if you are calling due to a street light outage, you will be asked to identify the street number. This information is located on the street light pole.
The city holds an annual Household Hazardous Waste Disposal Collection event in May of every year. At the event you can bring all of the these types of wastes that you would like to properly dispose of so that they don't end up in the landfill where they can be exposed to the environment. The event is a "drive-through" service where you drive up, pop the trunk and we unload it safely and expose of it in the proper way depending on what the chemical make-up is of the item. We offer the annual event for all city residents. Information on the event is advertised in local papers, the city website, in the Resource newsletter.
You may not have a drainage problem, but the runoff generated from your property is contributing to problems downstream. The approach being taken through this program recognizes that everyone contributes to runoff and pollution problems and everyone will share in the results (improved water quality, reduced flooding, etc.).
If I am renting a home or leasing space for my business, do I pay the stormwater fee or does the owner?If you pay the city utility bill, then, in most cases, you will be responsible for the stormwater utility fee that is included with the water bill.
Yes. The sewer system and the storm drain system are two completely separate drainage systems. The sewer system, or sanitary wastewater system, takes all household wastewater from toilets, showers, washers and sinks etc., and routes it through the City plumbing/sewer system to the Horse Creek Wastewater Treatment Plant in Aiken County. Once there, the polluted water receives treatment (is cleaned) before being discharged to the Savannah River just below Horse Creek. The treated wastewater is tested repeatedly to ensure that it is safe to discharge to the river.
The storm drain system are the drains located on streets, parking lots, yards, or other areas that are there to collect stormwater when it rains. These pipes collect the rainwater and sends it to a stream, the river, a pond or ditch that takes it to the streams. The water is not treated (or cleaned) at a treatment plant. The purpose of this program is to work together to make sure that only stormwater enters these drains.
City of North Augusta vehicles and equipment are clearly marked if they are on your street. Please call Donna Lester, Public Utilities Secretary, at (803) 441-4240 for inquiries about a project in your area.
- Our Health: Stormwater pollution poses a serious health risk to people swimming, consuming fish or using the source for drinking (drinking water wells near the waterbody) in contaminated waters.
- The Environment: Countless plants and animals can become sick or die from contact with stormwater pollution and they can accumulate toxins over time (through the food web) that can alter their reproductive success or move the pollutants through the food chain at higher and higher levels, ultimately affecting many species including humans. The ocean has already been affected. Trash from the nations storm drains have become large floating islands of debris, as large as the state of Texas in several locations. Stormwater pollution and illegal dumping are the root cause of the floating debris fields in our oceans.
- Our Neighborhoods: Clogged catch basins significantly decrease the quality of life in many neighborhoods. These "nests" of trash and debris can attract rats and cockroaches, create foul odors, and clog the storm drain system. Thus affecting neighborhood aesthetics and property values, and creating the potential for local flooding during heavy rain events. Clogged drains back water up until it over tops curbs or driveways and that stormwater can wash yards and landscaping away and flood homes.
The city’s Stormwater Inspector is on hand to take calls reporting stormwater impacts between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. Inspectors can be reached by calling 803-441-4240 or you may submit a problem by submitting it through our reporting page. If the inspector is busy, callers can leave information on voice mail and will receive a prompt call back. During non-business hours, calls can be made to public safety who contacts a Stormwater Inspector to respond to the report.
Stormwater personnel follow a formal protocol to ensure that spills are quickly cleaned up or contained and that hazardous materials are handled in a manner that does the least damage to the environment. The city also has a procedure for identifying and informing responsible parties to seek reimbursement for cleanup when possible and appropriate. Once the full course of action has been taken, the inspector generates a report of the incident.
Storm drains are for the sole purpose of handling rainwater overflow. Dumping trash, pollutants and debris into stormwater catch basins is illegal. If you know the person dumping, you might explain to them how their actions negatively impact the neighborhood as well as the environment and that this behavior is illegal or contact our office to handle the situation. Safe legal alternatives to disposing of waste materials are available throughout the city.
Please hold on to all chemical hazardous wastes until the next event. If you have paint only, Aiken County Drop off center will take paint cans that have only dry material within them. So you may put sand or cat litter in the can to dry up the paint. Once it is dry, you may drop it off at the drop off center in Belvedere located at 537 Edgefield Road, behind the EMS and Magistrate’s Office. Do not take any other hazardous chemicals or spray cans of paint. Please hold on to these until the next event. Please remember to not stabilize or put sand in any paint can s you intend to bring to the city event! We are charged by the pound and this will add a lot of weight to the paint.
A catch basin is a curbside, box-like receptacle that drains water from the street gutter to the underground storm drain pipe. They are entry points to the storm drain system. This system was designed to prevent flooding on city streets. The city either attaches markers on catch basins, or the lids are imprinted with "Drains to River".
Impervious surface means those improved, harder-surfaced areas that either prevent or inhibit the natural entry of water into the soil. Rooftops, buildings, streets, parking lots, sidewalks, asphalt, concrete, other paving, driveways, gravel, patios, artificial turf and storage areas are all examples of impervious surfaces. These improvements affect the natural infiltration or runoff patterns of water.
The storm drainage system is intended to route rainwater quickly off the streets during a heavy storm the water is not cleaned before it is dumped into local streams or the Savannah River. Chemicals, trash and debris dropped or spilled on to surfaces (lawns, parking lots, roofs, improperly stored items, streets, walkways, etc.), are washed by rainwater into storm drains. The pollution from stormwater is discharged in every community in the United States. If you consider that, you should understand the importance of preventing stormwater pollution here at home. The ocean is the ultimate destination for every pollutant that rainwater washes out of every community. This is the one of the reasons for the regulations that created small community permits across the United States (small MS4 permits) to educate and prevent stormwater pollution at its source, our homes, streets and businesses.
The city has four education programs geared toward the general public, businesses, city employees, and schools (all ages). Free informational materials such as posters, videos, brochures, coloring books and other giveaway items are distributed at events sponsored by the stormwater management department to help inform the public. The city has implemented a permitting program that requires developers of new construction projects to install structural devices (BMPs) that improve water quality before it can be washed off their site to enter the storm drain system.
The City's Stormwater Department, currently cleans basins by hand or vacuum equipment on an as-needed basis or if we are alerted to an issue by a homeowner. All catch basins are inspected and/or cleaned on rotating schedules and the schedule is generally prioritized annually based on historical issues and community density. The city tries to put markers on catch basins, so look for the symbol or text that says "Drains to River". The more people, yards, trees, pets and businesses, the more often the system is inspected and cleaned. Lower priority areas (outlying areas with few homes or businesses) are inspected and cleaned also, but at a lower frequency. So if you live in those areas, please make sure to alert the city immediately if you notice a problem with any drainage from your streets. If you observe any issues please call the Stormwater Department at (803) 441-4246 or by utilizing the Service Request System.
Paint thinner and paint products, motor oil, pesticides, plastics, toys, aluminum cans, car mats, car parts, yard waste such as lawn clippings, Styrofoam cups, cigarette butts, paper products, human and animal feces, antifreeze, golf balls, auto fluids, fertilizers, sediment, dirty diapers and dead animals are but a few of the pollutants found in the system. You name it, any trash or spill in our community (large and small) can end up in the storm sewer when it rains and carried to streams, the Savannah River and the ocean. Please be sure to properly dispose of wastes in the community.
Please call the North Augusta Police Department at 911 for urgent issues regarding roadways.
Contact Street and Drains by calling (803) 441-4295 or submitting a Service Request by utilizing the Service Request System.
The cost of measuring each single-family residential property would be prohibitive and would not significantly increase the equity of the rate structure. Trying to update information on new additions, patios, driveways, and storage buildings would be very cumbersome and prone to error.
All properties within the city that have impervious surface must pay regardless of ownership or tax status. All impervious surfaces contribute to the pollution problem, therefore, all property owners should pay their share of the costs.
The city has installed several types of pollutant abatement devices on certain catch basins around the city. In some instances, these devices can become clogged with trash during a rain event, so their use is limited to areas where less debris can be expected. In high density areas, clogging can be a serious problem with filters such as these. We are devising systems (for example, the stormwater treatment wetlands at Brick Pond Park) across the city through new ordinances that require all new developments to devise stormwater treatment systems to be built to provide filtration or pollutant removal. Stormwater ponds and/or storm drains are now built (since 2005) to filter and remove pollutants prior to discharging to the City storm system. For older systems, the city is investigating ways to upgrade them to provide filtration and pollutant removal. Older businesses that upgrade can receive a monthly credit on their stormwater fees.
Sediments are a very serious stormwater pollutant that can wipe out a stream and its population by burying the stream. Sediments also carry spilled or historical chemicals to the stream. Sediments can create significant discolorations in the water that is enough to block sunlight, stopping natural processes killing plants and animals over time. The city checks for pollutants through our illicit discharge detection inspection program.
Current or proposed road resurfacing project list(s) may be found at the following link: Engineering Projects
Inquiries for roads that are not shown on a resurfacing project list may be directed to firstname.lastname@example.org, or by calling (803) 441-4220.
Yes, you can pay your tax bill and utility bill online via the “Online Services” tab on the North Augusta website homepage. Simply click here to follow the link to our online payment processing. You'll need your account number, your complete name as shown on the bill and your debit or credit card number and expiration date. A convenience fee of $3 per transaction is charged for online payments. There is a $30.00 fee for checks returned by the bank.
Yes. Please call the Finance Department at (803) 441-4214.
Please call the Finance Department at (803) 441-4214 if your business is located outside the City limits of North Augusta. If your business is located inside the City limits of North Augusta, please contact the Planning Department at (803) 441-4225. Please see the new business guide for requirements, regulations, and forms, by visiting our Business Guide.
City of North Augusta has a general sales tax of 8%. A 3% local accommodations tax is imposed on gross proceeds derived from the rental or charges for any rooms (excluding meeting and conference rooms), campground spaces, lodgings or sleeping accommodations.
Revenue generated by the accommodations tax shall be used for, but not limited to, the following purposes: Tourism-related buildings; civic/conference centers; parks; cultural, recreational or historic facilities; highways, roads, streets and bridges; advertisements and promotions; water and sewer infrastructure; and associated debt service.
A 2% local hospitality tax is imposed on gross proceeds derived from charges for food and beverages served by restaurants, hotels, motels and other food service facilities, both dine-in and take-out within the City of North Augusta. This includes all food and beverages prepared or modified by convenience stores, fast-food service outlets, or grocery stores within the City limits.
Revenue generated by the hospitality tax shall be used for, but not limited to, the following purposes: Tourism-related buildings; civic/conference centers; parks; cultural, recreational or historic facilities; highways, roads, streets and bridges; advertisements and promotions; water and sewer infrastructure; and associated debt service.
The General Fund for the Fiscal Year 2019 amounts to $18,784,368. Detailed information regarding the General Fund can be found by visiting: 2019 Budget
The City of North Augusta’s budget for the Fiscal Year 2019 is $44,767,197 for more information the budget can be found by visiting :2019 Budget
Before the 1st day of February in each year is the due date for renewing a business license without penalty. Delinquent payments during February and March are levied a 10% penalty. Penalties are levied at 5% per additional month delinquent, so April would be 15%, May would be 20%, etc. until the license is paid.
The City of North Augusta requires that all businesses operating within the City limits obtain a City business license. Businesses are classified according to the North American Industry Classification System (NAICS). The business license fee for each class is computed in accordance with City Rate Classification Indexes. The City offers a Business Startup Guide and an Economic Profile to those interested in starting a business in North Augusta. These documents can be downloaded by clicking on the links below:
Please call Christine James, Customer Services Representative/Business License Clerk, at (803) 441-4214 and Ginger Johnson, Building Standards Secretary, at (803) 441-4227 for further questions.
The deadline for paying monthly water/sewer utility bills varies. Cycle one is billed on the 10th of every month and cycle two is billed on the 25th of every month. Bills are due 25 days after each billing cycle.
Taxes on real property and merchants’ inventory are billed and payable between January 1 and May 1 of the year in which they are levied. Taxes on personal property are levied and billed in the month prior to the renewal of the annual vehicle registration through the State Highway Department and are payable prior to registration and tag purchase.
For a listing of businesses with a city business license, please visit: Businesses with City Business Licenses
A copy of City of North Augusta’s budget can be found by visiting: 2019 Budget
A hard copy of the City budget can be found in the City Clerk’s office for purposes of review.
A copy of the Comprehensive Annual Financial Report can be obtained by visiting: 2017 Annual Financial Report
Please call Christine James, Customer Services Representative/Business License Clerk, at (803) 441-4214 for non-contractor licensing. Please call Ginger Johnson, Building Standards Secretary, at (803) 441-4227 or Chris Fulton, Building Standards Secretary, at (803) 441-4223 for contractor licensing.
Property taxes can be paid online via the North Augusta website under the tab labeled “Online Services.” They can also be paid by visiting the North Augusta Municipal Center on the first floor, located at 100 Georgia Avenue, North Augusta, South Carolina. Please call (803) 441-4215 for all other inquiries regarding taxes.
Current real estate property taxes can be paid through March 16th at the City of North Augusta Municipal Center. County property taxes can be paid at the City of North Augusta Municipal Center, located on the first floor, at 100 Georgia Avenue, North Augusta, South Carolina. Hours of operation are Monday through Friday from 8:30 am to 5:00 pm, closed for lunch between 1:00 pm and 2:00 pm.
Utility bills can be paid online or in person. You can pay your utility bill online by visiting: Online Bill Pay
Please note, a convenience fee of $3 per transaction is charged for online payments and credit card payments made in the office.
To pay your bill in person, please visit the Finance Department, located at 100 Georgia Avenue, North Augusta, South Carolina on the first floor of the North Augusta Municipal Center. Save time and money by paying your utility bills automatically. You can authorize an automatic payment from your checking account for the amount of your monthly bill. This service is provided at no cost to permanent residents.
To participate in this program, simply sign an authorization card and submit it with a voided check or deposit slip to the Finance Department, 100 Georgia Avenue. It will take 4 weeks to pre-certify your account and activate the bank draft. Once activated, you will receive an itemized utility bill 10 days before your bank account is charged. If you have a question regarding your utility bill you can call the City before the bank processes the transaction.
A service fee of $15.00 will be charged on bank drafts returned for any reason. Such return also constitutes non-payment, and late charges may be imposed, utility service may be disconnected, and this agreement for bank draft services may be terminated.
You can download your Authorization Form for automatic payments by visiting: Auto Draft Authorization Form
South State Bank is our Financial Institution that conducts the City’s business; First Tryon is the City’s Financial Advisor; Pope Flynn is the City’s Bond Counsel.
Please call Christie Hendrix, Utility Billing Coordinator, at (803) 441-4212 or Karolina Viquez, Customer Service Representative, at (803) 441-4219.
Please see our New Business Guide by visiting the link provided: New Business Guide
Please call Shannon Blackwell, Aiken County Auditor’s Office Program Coordinator, at (803) 642-1511. Car taxes can be paid at the City of North Augusta Municipal Center, located at 100 Georgia Avenue, North Augusta, South Carolina. Hours of operation are Monday, Wednesday, and Friday from 8:30 am to 5:00 pm, closed for lunch between 1:00 pm and 2:00 pm.
All employment applications are assessed relative to the qualifications listed on the job posting under “Employment Opportunities” for more information please visit: City of North Augusta Employment Opportunities
If you are called for an interview, please mention any accommodations you will need during the interview.
The North Augusta Department of Public Safety requires employment applications to be submitted in person. The job posting for a Public Safety position lists additional documents that must be submitted with the employment application. Concerning all other departments, the submission of employment applications varies, and can be submitted in person or by mail to the department listed in the job posting.
You may view a complete listing of our job openings under “Employment Opportunities.” This information is updated as jobs become available. Job openings are also posted on a bulletin board on the first floor of the North Augusta Municipal Center, located at 100 Georgia Avenue, North Augusta, S.C. Applications are submitted to the department location listed in the job posting. For more information please visiting our online Job Post Board.
Parks, Recreation, & Tourism
An Activities Center membership can be obtained by visiting the Riverview Parks Activities Center located at 100 Riverview Park Drive, North Augusta, South Carolina. Please bring proof of residency when registering, such as a driver’s license, utility, bill, etc.). Please call (803) 441-4311 for further details and information or visit: http://www.northaugusta.net/departments/parks-recreation/riverview-park-activities-center
For North Augusta Community Center rental, please call (803) 441-4290. For North Augusta Municipal Center’s Palmetto Terrace rental, please call (803) 441-4350.
Planning and Development
Yes, Board of Zoning Appeals meetings and Planning Commission meetings are open to the public. To find out more information about the time and location of these meetings, please visit: Planning & Development Calendar.
Agendas for each monthly meeting are stored in Planning Quick Links, form more information please visit: Board of Zoning Appeals Agenda Link. All persons with an interest in agenda topics are encouraged to attend.
Permits are not required for building fences, but you will need to call “Before you Dig” at 1-888-721-7877. However, walls over four feet require engineer design and a permit. For more information please visit: Building Standards Permitting Page
My neighbor’s house is an eyesore and/or is rundown (cracking paint, broken windows, etc.) What should I do?
Please call Code Enforcement at (803) 441-4221 to report a code violation or visit the “Code Compliance” page on our website by clicking the provided link Code Compliance.
You can visit the North Augusta Development Code and review all permitted uses within your zoning district by visiting: North Augusta Development Code
Minimum and maximum parking requirements are based on the business type and building square footage and are listed in Article 12, Table 12-1, Parking Requirements By Use, in the North Augusta Development Code. For further information on commercial business please explore the City of North Augusta New Business Guide.
The Planning Commission is a seven member board that approves development proposals, including major site plans and major subdivision plans. The commission also authorizes planning studies and surveys to be conducted by department staff and acts as a recommending body for updates and modifications to the City's Comprehensive Plan, the North Augusta Development Code, the City's Official Zoning Map and proposed Planned Development General Development Plans. The Planning Commission generally meets on the third Thursday of each month at 7:00 p.m. Please visit the Planning Commission Calendar for further information.
Please call Planning and Development at (803) 441-4221. Zoning information can also be found by visiting the Zoning Districts and Map.
You should contact the Planning Division when you want to find out what improvements or land use can occur on a particular property. Zoning regulates setbacks, height or construction requirements as well as the type of business. Please call the Planning Division at (803) 441-4221.
Please call the City of North Augusta’s Planning and Development Department at (803) 441-4221.
Noise violations can occur at any hour and may include noise sources such as loud parties, leaf blowers, construction etc. Commercial areas generally have less restrictive noise regulations. If you have a concern, please call (803) 279-2121 and request an officer to inquire into the problem.
To file a police report, please call the dispatcher at (803) 279-2121. An officer will be sent to the scene if the incident is located within city limits, or information can be documented by phone. Individuals may also file a non-emergency police report in the main lobby of the police department.
A fine can be paid in person, by mail, or with a credit card. The Records and Court Services Division does not accept personal checks. Only Visa and MasterCard will be accepted for credit card payments. Persons paying with a credit card will need to bring a picture I.D. that matches the name on the credit card. There will be a 3% convenience fee charge for all credit card payments. There is a drop box available 24/7 for money orders or cashier checks. Concerning money orders, please include the mailing address on the ticket. For all other questions please call the Supervisor of Court Services at (803) 441-4273.
Please visit the City of North Augusta Records and Court Division, located at 454 East Buena Vista Avenue, to request a copy of your police report. There is a charge of 0.25 cents per page for incident reports requested. Please note we do not charge victims for copies of an incident report.
If a vehicle is abandoned or illegally parked, please call the North Augusta Police Department at (803) 279-2121.
For all information requests please call 803-279-2121 and choose the option to speak with dispatch. Please use 911 to report actual fires.
Please visit the North Augusta Records and Court Division, located at 454 East Buena Vista Avenue, North Augusta, South Carolina, to request a court date or contact them at (803) 441-4271.
Please call the director of the employee’s department. Concerning complaints, if the issue is not resolved after contacting the appropriate director, please contact Human Resources at (803) 441-4205. Department director contact information is located on the website.
Please call the North Augusta Police Department Dispatch at (803) 279-2121.
Please visit the North Augusta Records and Court Division, located at 444 East Buena Vista Avenue, North Augusta, South Carolina or call (803) 441-4271.
Yes. The North Augusta Police Department relies on community involvement and we encourage citizens to report criminal activity or problems. The likelihood of criminals being caught increases when witnesses see something suspicious and immediately call the police.
Please call the North Augusta Police Department at (803) 279-2121.
Call the North Augusta Police Department’s non-emergency line at (803) 279-2121.
Please call Public Safety Dispatch Center at (803) 279-2121 to report the dead animal.
Concerning all police-related non-emergencies, please call Dispatch at (803) 279-2121.
Please call Public Services, at (803) 441-4240 or utilize our Online Service Request System.
Please call Taylor Ferguson Code Compliance Officer, at (803) 441-4258 to report a code violation or by utilizing the Online Service Request System.
Please call Public Services at (803) 441-4240 or by utilizing the Online Service Request System.
Paper and cardboard products such as flattened boxes, paper, newspaper, magazines, and cartons. Plastic products such as jugs, water bottles, soda bottles, and containers. Glass and metal products such as cans, bottles, jars, and foil. Other recyclable materials include electronics and petroleum products including automatic transmission fluid, cooking oil, diesel fuel, gear oil, heat oil, hydraulic oil, kerosene, and motor oil. Additional information can be found by visiting the “Materials Recovery Recycling” page on our website or by clicking on the following link: Recycling Services
Residential collection days are Monday through Thursday. Commercial collection days are Monday through Friday. Garbage collection is altered in observance of holidays. The 2019 Holiday Schedule can be found here: Sanitation Holiday Schedule.
Blue bags should be placed in your roll cart with other household garbage or place curbside if the roll cart is full.
To request more blue bags for recycling, please call 803-441-4240 or by utilizing the Online Service Request System.
Please call 803-599-3118 for after hour utility emergencies.
The City of North Augusta’s Drinking Water Quality Report is an annual requirement of the Environmental Protection Agency (EPA) and is designed to inform you about the quality of the water delivered to you every day. Our goal is to provide a safe and dependable supply of drinking water. We are committed to ensuring quality water and want to inform you of the efforts we make to continually improve water treatment processes. You can find the most up to date information concerning the quality of your tap water by visiting: City of North Augusta’s Drinking Water Quality Report.
For further information please call Superintendent of Water Production, Greg Shaffer, at (803) 441-4325.
Your water meter may have been locked and your water service terminated for failure to pay your utility bill. This is in violation of City of North Augusta Ordinance Section 14-3 (c). To restore you utility service, your utility bill plus a service charge of $25.00 must be paid at the Municipal Building during normal working hours: Monday-Friday, 8:30 am - 5:00 pm. If you desire restoration after working hours, until 10:00 pm daily, a $50.00 service charge will be added. The Public Utilities department can be reached after hours by calling our pager services at (803) 441-2635 and entering your phone number as instructed. If no response, call (803) 599-3118. No water service will be restored after 10:00 pm. There will be no exceptions to this policy.
Water Leaks may be reported during normal business hours to 803-441-4240. For all After Hours Utility Emergencies, please call 803-599-3118 to speak with a Utility Technician.
- Discolored Water may be reported during normal business hours to 803-441-4240. For all After Hours Utility Emergencies, please call 803-599-3118 to speak with a Utility Technician.